FAQs

Frequently asked questions about our Button Pictures

Custom & Personalised Orders

We can make any picture for you so if you have something specific in mind please just let us know. With all pictures we can also incorporate colours that you may prefer.
Please do make sure that you type out the names of the people correctly as we will copy this for your picture. If we make a mistake ourselves then of course we will put it right swiftly and free of charge. If you have given us the incorrect names then there will be a charge made for correction.

Sizing Details

All sizes of frames are given in the listings – if you require a different size or already have a frame you wish to use then please let us know and we can price it up for you.

Gift Wrapping & Packaging

We take every care to make sure your order is well wrapped and packaged for safe arrival. Please do let us know if for any reason it doesn’t arrive in the perfect condition it was sent.

If it is for a gift and we are sending it directly to the recipient we can also gift wrap at a charge of £3.50. Please just let us know.

Postage & Collections

Postage – we post to the UK using Royal Mail, Parcel Force or other trusted providers. The cost for shipping will be calculated in your shopping basket and will depend on the size of your order and weight.

If you are in the rest of Europe or International please contact us for individual shipping fees.

Collections – If you would prefer to collect your order in person you can so by prior arrangement. There is no charge for collection. Collection will be from our Studio in Sileby, Leicestershire.